Concession policy

Concessions are available to children, full-time students, senior citizens (65 years and older) and the unwaged on certain events. Please check with the Box Office at time of booking and bring appropriate photo ID with you.

Children policy

Children must be supervised by an adult at all times. For ticketed events, children must have a valid ticket and must be accompanied by a ticket holding adult.  If you are attending a ticketed event with your small baby, please note that we have baby passes for children under two years of age and these can be booked through our box office. Baby passes are complimentary. Please note that baby passes do not apply to ticketed events created specifically for children of this age. Breastfeeding is welcome in all our spaces.

Refund, exchange and cancellation policy

Once purchased, tickets and gift vouchers cannot be exchanged or refunded unless an event is cancelled by An Táin Arts Centre. Customers should note that the right to cancel (cooling off period) provided by the Consumer Protection (Distance Selling) Regulations 2000 does not apply to the sale of event tickets. All sales are final.

Latecomer policy

We encourage all of our patrons to arrive at least 15 minutes prior to the commencement of events. Latecomers and those who leave the auditorium may not be admitted until a suitable break in the performance or until the interval. Admission cannot always be guaranteed. If you arrive late and admittance is possible, we cannot guarantee the seat that you purchased. Patrons should note that visiting companies will have differing policies in this regard. An Táin Arts Centre reserves the right to refuse admission.

Data protection policy

Once you have booked tickets with An Táin Arts Centre, your contact details will be held on our ticketing system Ticketsolve and will be used to contact you in relation to your booking. If a personal customer has not engaged with us for six years, we will automatically delete their identifiable information from our database. If you choose to join our emailing list at the time of your booking, we will send you regular information about An Táin Arts Centre and its programme of events using a secure email marketing system called MailChimp. If at any stage in the future you would like to opt out from receiving this information, please click unsubscribe at the bottom of any of the emails. An Táin Arts Centre will not pass on your details to third parties.

Conditions of sale

Management reserves the right to refuse admission and to cancel or make any essential changes to performances. Prices and information relating to a show can be subject to change. Smoking, vaping, photography and audio or visual recordings are strictly forbidden.